Lifetime Warranty On All Bags & Packs.
All DEFY MFG Co. bags carry a lifetime guarantee. Our warranty covers defects in materials and craftsmanship. What it won’t cover is reasonable wear and tear or abuse. If you pull it behind an M1A1 Abrams Tank, like to carry hazardous materials or porcupines in it, that’s your choice. We can fix it, but we won't cover the costs, and we’ll probably recommend you don’t do that anymore! We will repair or replace, free of charge, any item that is found to be defective in materials or workmanship. The warranty goes into effect from the original date of purchase and applies to the original owner.
** What isn’t covered is natural wear of our M35 Military Truck Tarpaulin vinyl/canvas products. Hell, even the military retires these tarps eventually as the material and it's edges will start to wear with normal use. Some people like the worn look, if you don’t, please choose another material. While it is tough and cool, it isn’t made of Carbon Fiber.
Have questions about a repair or warranty? Email us here: firstname.lastname@example.org